Frequently Asked Questions

Our Most Common Inquiries

Can I buy online?

Yes, we currently ship in the continental US. If you live locally we will deliver to you in 3 to 7 days.

Shipping Method: We carefully pack and use standard USPS to ship our products. $4 per shipment for bracelets, $6.75 for candles and $8 for merch. Free shipping on all orders of $30 or more.

Delivery Timeframes: It normally takes 2 to 3 days to process and pack each order. Once the order is picked up by USPS we will provide you tracking information.

Policy Updates: We reserve the right to update or modify the shipping policy as needed and communicate any changes to customers in a timely manner.

Do you create custom gift sets?

Yes! We have a custom holiday set coming in November / December limited to 20 sets. These tend to sell out quickly so check back often. or sign up for our email list.

What is your return policy?

Our return policy lasts 10 days. If 10 days have gone by since delivery of your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

What are some safety tips for candles?

USE COMMON SENSE
DO NOT LEAVE CANDLES BURNING UNATTENDED
BURN CANDLES AWAY FROM THINGS THAT CAN CATCH FIRE (LIKE BEDDING, CURTAINS, DECORATIONS AND CLOTHING)
KEEP BURNING CANDLES OUT OF REACH OF CHILDREN OR PETS
BURN CANDLES IN A WELL VENTILATED AREA